Welcome to Boracay.house — Guest Help & Contact
Your all-in-one support page for a smooth, safe, and easy stay. From housekeeping and linen service to emergency numbers, transport, and island tips — it's all here.
Important Contacts
On-Site Guest Manager (Housekeeping & Support)
WhatsApp: +63 969 331 6725 – Norland
For housekeeping, repairs, cleaning, lost keys, or urgent help
Contact Norland
Owner Support
WhatsApp: +63 961 792 8834
Please note: we may be in Europe time zone (–7 hrs)
Use for extended stays, late checkouts, or urgent booking concerns
Contact Owner
Помощь с русским языком
Emergency Services
Boracay Police
Fire Department
Medical Clinics
Metropolitan Doctors Clinic – Boracay
In-House Services
Maintenance & Emergencies
For AC issues, water, power, lockouts, or any maintenance concerns
Available daily from 8:00 AM to Midnight
Keywords: Airbnb Boracay support, vacation rental maintenance, Boracay property help
Contact NorlandCheck-In / Check-Out
Check-In: from 2:00 PM
Check-Out: by 10:00 AM
Please leave the key on the table when you leave
Luggage storage is available before check-in and after check-out — please coordinate in advance with Norland via WhatsApp: +63 969 331 6725
Contact NorlandHousekeeping & Linen
Available daily from 8:00 AM to Midnight
Sheets and towels are changed every 4 days
Request early changes for PHP 500
Daily housekeeping on request — please message before 10 AM
All cleaning services conclude by 4 PM
Contact NorlandRefill & Amenities
Items: soap, shampoo, drinking water, toilet paper
PHP 500 for full refill (optional)
Charges apply for missing or damaged items
Contact Norland
Getting Around & Tips
From Diniwid Beach
- • 4-min walk to Diniwid Beach
- • 6-min walk to CityMall
- • 10-min walk to Station 1
- • 10-min e-trike to D'Mall
- • 20-min walk to Station 2
- • 4-min walk to Dinibeach Bar
- • 7-min walk to Fairways Golf
Questions or Problems?
Use the WhatsApp numbers above or visit the Contact Page for additional support.
Airbnb-Ready Rentals
All managed homes maintain 85%+ booking rates and 5-star reviews. We handle listings, guests, staff, and support.
WE DO BETTER
Trusted by Guests & Owners
We manage properties, solve problems, clean, repair, host, and even market your place. That's why both guests and owners stick with us.
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